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Welcome
to TrustSolutions, LLC.
This site will
provide you with information regarding TrustSolutions' services as a Medicare
Program Safeguard Contractor (PSC) for the Centers for Medicare
and Medicaid
Services (CMS). Our primary goal is to reduce fraud and abuse in the Medicare
program. Therefore, our site also provides valuable Medicare
resource
and fraud prevention information for the Medicare providers and beneficiaries
we serve, as well as the general public. The material contained in
this
web site is provided for informational purposes only.
What's New:
Effective March 1, 2008 Medical Review Activities Transitioned from TrustSolutions, LLC to CIGNA Government Services
Medical review activities (not in support of Benefit Integrity) and medical policy work transitioned to the DME MACs effective March 1, 2008. Since early 2006, the Program Safeguard Contractors (PSCs) have been performing all medical review activities for durable medical equipment, prosthetics, orthotics, and supplies (DMEPOS). The Centers for Medicare & Medicaid Services (CMS) decided to transfer the responsibilities for traditional medical review activities to the DME MACs. |
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Jurisdiction C Suppliers should note the following changes effective March 1, 2008:
ADMC - All requests for Advance Determination of Medicare Coverage (ADMC) should be submitted to CIGNA Government Services (CGS).
Clearly indicate “ADMC” on the first page of all requests. Submit your requests in writing or by fax to: |
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CIGNA Government Services
Attn: ADMC
P.O. Box 20010
Nashville, TN 27202
FAX: 615-782-4647 |
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- Requests for records - Both CGS and TrustSolutions, LLC will send requests for medical records and documentation. Pay special attention to the request letter to determine where your response should be submitted. Send your response to the office specified in the letter.
- LCDs - Effective Thursday February 28, 2008, Jurisdiction C Local Coverage Determinations (LCDs) and Articles will show CIGNA Government Services (18003, DME MAC) as the contractor instead of TrustSolutions, LLC.
- They will include a Revision History statement indicating the transition.
- LCDs and Articles in Jurisdiction C will otherwise be exactly the same as they were before the transition, including the LCD and Article ID numbers, statuses and effective dates.
- Suppliers may continue to use the DME MAC Jurisdiction C Local Coverage Determinations (LCD) link on the http://www.cignagovernmentservices.com/jc/index.html web page to link to the LCDs and articles.
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Attention Providers!
TrustSolutions, LLC to Discontinue Voice Mail Telephone Line
Effective December 1, 2007, TrustSolutions, LLC, the DME Jurisdiction C Program Safeguards Contractor (PSC), will discontinue their voice mail telephone
number for Medical Review (MR) and Advanced Determination of Medicare Coverage (ADMC) (317.863.3736). CIGNA Government Services DME MAC
Jurisdiction C Provider Customer Service will handle MR and ADMC telephone inquiries for suppliers in DME MAC Jurisdiction C.
The provider customer service telephone number for CIGNA Government Services DME MAC Jurisdiction C is 866-270-4909.
This web site
contains external links to web sites that are not maintained by, or under
the control of TrustSolutions. TrustSolutions, LLC is not responsible
for, and does
not monitor, the contents of any links or the contents of
any links contained in a linked site.
TrustSolutions,
LLC is not a chartered bank or trust company, or depository institution.
It is not authorized to accept deposits or trust accounts and is not licensed
or
regulated by any state or federal banking authority.
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